What People Are Saying
“Erin was outstanding from start to finish. She was very informative and responsive, especially considering we were living out of state when we began working with her. She came with strong recommendations, and she exceeded expectations. We found our house in just three days of viewings. Already, during Day 1, she zeroed in on our tastes and preferences and adjusted the viewings accordingly. Even on the day of closing, when schedules got a little hectic, she helped us juggle multiple activities and keep everything on track. Her local knowledge and network of agents is extremely helpful as well. We’d absolutely use Erin again should we look for a new house in the Rochester area in the future. For now, we are extremely happy with the house she found for us. Erin helped us strategize and secure the house in a competitive bidding process.”
—Edward O.
“I recently had the pleasure of working with Erin to sell my home, and I couldn't be more impressed with the entire experience! From our initial consultation to the final closing, Erin was nothing short of exceptional. She is incredibly knowledgeable about the market, providing expert guidance on pricing, staging, and negotiating offers.
What really stood out to me was Erin’s professionalism and dedication. She made the entire process smooth, always keeping me informed and answering any questions I had along the way. Her attention to detail and savvy marketing strategy ensured that my home sold quickly and for a great price.
If you’re looking for a real estate agent who is not only experienced but truly cares about their clients, I highly recommend Erin Duffy Kruss.”
—Gina M.
“Don't waste your time with anyone but Erin. She is what you're looking for. We recently purchased a home in Pittsford while still living in Seattle, Washington. Let me tell you, that would not have been possible without Erin. Erin is incredibly responsive, knowledgeable, helpful, considerate, and has excellent taste. We talked with a number of agents before we started working with Erin. No one offered the level of service and professionalism we found in her. I can't thank Erin enough for helping our family buy a house sight unseen! You won't regret working with her.”
—Rachel M.
“Erin is an absolute superstar, and we are so glad we were referred to her! We initially reached out just to start casually looking, but when we found a home we loved at an open house, Erin jumped into action immediately. She connected us with a great lender over the weekend, scheduled a pre-inspection, and guided us through a competitive offer strategy—all within 48 hours.
Her responsiveness, expertise, and connections made all the difference. Even when there was a higher competing offer, Erin worked her magic, advocated for us, and helped secure the deal. She made the entire process seamless, from negotiations to connecting us with an attorney and providing a clear roadmap to closing.
This was our first and only offer, and we still can't believe it was accepted in such a tough market. Erin truly went above and beyond, and we are incredibly grateful for her dedication and expertise. We highly recommend her to anyone buying a home and will absolutely work with her again in the future!”
—Kaitlyn F.
“Erin is AMAZING! My husband and I couldn't have had a better experience searching for our first home. In this competitive market, Erin was an incredible resource and guide as we navigated the path to finding the right home for our family. She is insightful, thoughtful, and responsive, and we are so grateful! Thank you, Erin!”
—Hillary G.
“Erin was an absolute pleasure to work with. It was our second attempt on the market, and we knew immediately who would work with us to navigate these waters. We fell in love with our first open house, and within a matter of days, we had our offer ready to go. It was a highly competitive situation, and Erin walked us through it every step of the way, and we got the house! She was excellent in managing the team to make it happen, including the mortgage company and attorneys. We had a tight timeline, some specific requests. There is nobody more knowledgeable and trustworthy than Erin to walk you through this process. Whenever we go to sell our new property and go back on the market Erin is the first person I'd call.”
—Tyler F.
“We had the pleasure of working with Erin on both a home purchase and a home sale. Her market knowledge, professionalism, responsiveness, and attention to detail was superb. We felt in safe hands all the way through the process. I would highly recommend Erin and her outstanding team!”
—Eileen r.
“Simply put - Erin is phenomenal! We did not know Erin before we arrived in Rochester, and have moved and used the services of many real estate agents many times -- Erin is truly the best agent we have ever had the pleasure of working with. Her knowledge of the area is extremely deep, and her excellent negotiating skills are extremely helpful during these crazy real estate market days. Frankly, I still am not sure how we were fortunate enough to have had our offer accepted -- I am convinced it was only because we followed Erin's advice and she was actively involved in the offer process. The entire team behind Erin was fantastic - and that is very important as well. I am a "tough grader" and sometimes can be difficult to work with because my expectations are high, so it is not typical for me to provide these types of glowing recommendations, but in this case Erin and her team absolutely earned it. There is no question - if I am in the market again or somebody I know is in the market, I am recommending Erin. Period. She is fantastic.”
—Matt W.
“Erin was amazing throughout my whole home buying process. We were moving across country so there were many variables at play. She was patient, helpful, and very responsive. She provided great market perspective in a challenging and hot Rochester market. She answered all of my questions promptly and even made me feel comfortable throughout the whole process. Erin knows the local market very well and I would recommend her and her team to anyone looking to buy or sell!”
—Brandon B.
“My husband and I are fortunate enough to have worked with Erin on three different transactions over the years, and she was absolutely wonderful to work with each time. Erin is very talented, knowledgeable, empathetic, and patient. She approaches each decision with data and offers calculated guidance while also remaining warm and personable through the process. She has a fantastic eye and impeccable attention to detail. Buying or selling a house can be extremely stressful, but Erin made each experience as easy as possible, went above and beyond for us, and helped us through to the finish line. I can’t say enough good things about Erin and her team and would recommend her a million times over.”
—Katie C.
“Erin Duffy Kruss was an amazing realtor! She went above and beyond to get to know us as a family and find us the perfect fit! We had to purchase a house without seeing it first and what we appreciated most about her was her genuine honesty and integrity. She was thorough and noticed every detail! Additionally- she knew all the streets and neighborhoods exceptionally well- which made the process really easy! Erin- thank you beyond words!”